Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Lakes (Colchester Hospital)
2019-08-03
Person
5
5
0
Written by a patient
Written by a patient 3rd August 2019
First class service given to me explained every thing I needed to know
The Lakes (Colchester Hospital)
2019-02-18
Person
5
5
0
Written by a patient
Written by a patient 18th February 2019
I can only praise the treatment I received today at the Breast clinic. My appointment was on time,the staff were efficient,welcoming and kind. Receiving a diagnosis at the end of my appointment was extremely reassuring, and meant no waiting for a result.
The treatment from the NHS was first class.Thank you.
The Lakes (Colchester Hospital)
2018-11-19
Person
5
5
0
Written by a patient
Written by a patient 19th November 2018
Was cared for by the lovely staff on Fordham Ward. Everyone from the breakfast and cleaning teams to the nursing staff were incredible- patient kind and caring. Cannot thank them enough
The Lakes (Colchester Hospital)
2018-05-16
Person
4
5
0
Written by a patient
Written by a patient 16th May 2018
Only improvement I think would be more timely appointments. Understandably with Colchesters rising population this is difficult.
The electronic check in is fantastic.
The Lakes (Colchester Hospital)
2018-03-28
Person
1
5
0
Written by a carer
Written by a carer 28th March 2018
My mother was informed by letter that she had a diagnosis that was life limiting 2-5yrs. She then received no further communication,investigations or support despite numerous calls to GP and requests to relevant hospital dept!!
Eventually 5mths later we secured the required referral to a Specialist hospital who conducted further tests and a different diagnosis was given. My mother and the family are naturally distressed by;
-diagnosis by letter
- no offer of support
- no referral to required other professional depts.
-no apology for incorrect diagnosis
-delay in tretament
The Lakes (Colchester Hospital)
2017-01-12
Person
5
5
0
Written by a patient
Written by a patient 12th January 2017
The treatment I was given by the medical and nursing staff was perfect: they were extremely kind and very courteous, very helpful and very friendly. Nobody was patronizing or distant. I am very grateful.
The Lakes (Colchester Hospital)
2016-11-25
Person
5
5
0
Written by a patient
Written by a patient 25th November 2016
Everything about my stay at Colchester General was perfect, nothing was to much trouble, very clean throughout, My stay was on the Copford Ward where I had a knee replacement, then transferred to Great Tey, which also was perfect, I thank you and all your staff that took care of me.
Mrs Taylor.
The Lakes (Colchester Hospital)
2016-06-08
Person
5
5
0
Written by a carer
Written by a carer 8th June 2016
Fantastic service in a+e despite it being so busy. I wish people would give them the credit they deserve
The Lakes (Colchester Hospital)
2016-03-09
Person
5
5
0
Written by a patient
Written by a patient 9th March 2016
Would never fault always had good care and advice from all staff.
The Lakes (Colchester Hospital)
2016-02-14
Person
5
5
0
Written by a patient
Written by a patient 14th February 2016
I have been in Colchester hospital for a mastectomy and lymph node removal operations as well as numerous scans, blood tests and hospital admissions through A&E. I have also had chemotherapy there. The care has been fantastic every single time. The staff have been kind compassionate caring and competent. I have felt safe and looked after every time I've been there. The hospital has been spotless even during busy periods. My care and treatment has been first class. Thank you